Tivaevae collectables

Designer traditional pacific fabric art for your home

Customer service – Cook Island’s style

It is my absolute pleasure to go the extra mile for all my clients and I like to think this personal service is a major part of our success. Customers often become friends and return year after year.

Here are just some of the ways I go the extra mile for my clients:

Meeting potential clients

Meeting potential customers from the Aitutaki flight and bringing them to the shop while they wait for a connecting flight to NZ, Los Angeles or Sydney. When they have finished shopping (or not) we offer return transport to the airport.

Free postage

Complimentary postage to New Zealand when you pay into our NZ Bank Account.

Custom orders

Custom-making orders to the customer’s colour combination and bedsize (see the custom orders page for ideas)

Resort Delivery

We will deliver orders to your resort.

It takes around 6 to 8 weeks to custom make an applique embroidery duvet set if we do not have your specific request in stock.